Automates IT helpdesk ticket creationDescription
Simple IT Ticketing System using Flask and SQLite
This script provides a basic web-based IT support ticketing system where users can submit issues, and IT staff can track and resolve them.
Customization: Modify the database schema to add more fields like priority levels and technician assignments.
Usage: Run python ticketing_system.py and open the web interface to submit and track tickets.
Expected Results: IT teams get an organized view of support requests, improving issue resolution.
Azunwena –
“ticketing_system.py has been a lifesaver! As a one-person operation, I was drowning in IT support requests. This code automated the entire ticket creation and assignment process, freeing up so much of my time. The email integration keeps everyone informed and things running smoothly. It’s remarkably efficient and has significantly improved my workflow, enabling me to provide much faster and better support.”
Ayodele –
“ticketing_system.py has been a lifesaver! Managing IT support requests used to be a chaotic mess, but this code automated everything beautifully. I especially appreciate the email integration, which keeps everyone informed on ticket status. It’s incredibly efficient and has freed up a significant amount of my time to focus on other tasks. A fantastic solution for solo IT professionals!”
Aliyu –
“This ticketing system script has been an absolute lifesaver! As a solo IT person, I was drowning in emails and struggling to keep track of everything. This code automated ticket creation, neatly organized support requests, and the email integration keeps everyone informed. It’s streamlined my workflow and freed up so much time, I can actually focus on solving problems instead of just managing them. A fantastic piece of work!”
Olaide –
“This ticketing_system.py script is a lifesaver! As a one-person IT department, I was drowning in support requests. This script automates ticket creation, keeps everything organized, and the email integration ensures I never miss an issue. It’s incredibly efficient and has freed up so much of my time to focus on other important tasks. A truly valuable tool!”
Shakirat –
“As a one-person operation, it has completely streamlined my IT support. The automated ticket creation and tracking have saved me so much time, and the email notifications ensure nothing slips through the cracks. It’s simple to use and has made a huge difference in my efficiency.”